A 91-year old resident of the Casa Rosa Elder Care facility in California is filing a lawsuit claiming that her calls for help were ignored due to facility understaffing leaving her to attempt to go to bathroom by herself and allowing her to fall and then ignoring her injuries for over seven hours.
Rather than give the resident her needed assistance to go to the bathroom, the facility told her that she would have to start using a bedpan that would be cleaned when full. This was an unacceptable alternative to the resident’s family and after a meeting with the Director it was determined that the staff must assist the resident to the bathroom. Despite the meetings and care plan, on the night of the fall, the resident pressed her bedside call button for 20 minutes without any aides coming to her assistance. She then walked to the bathroom, by herself, and then again pulled an emergency cord. Yet again, there was no response. On her walk back to her bed, she fell and could not get back up. She called for help and was discovered by another resident. After nursing home staff did discover her, they did not call 911 for another 7 hours.
If your loved one has any needs that need to rely on aides, make sure to look at how many staff members there are. Understaffing is a form of neglect for residents. It is not always an intentional form of neglect, rather the result of Corporate ownership that refuses to provide the facility the budget for adequate staff. Understaffing makes it impossible for the residents to get the attention they need. If your family member has had an accident that has not responded to in a timely manner because of neglect or understaffing, call The Javerbaum Wurgaft Nursing Home Group today.